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These terms and conditions (the “Terms”) apply to your use of this website (the “Website”) and all the services provided through it (collectively referred to as the “Service”).
It is important that you carefully read these Terms because they contain vital information regarding your rights and responsibilities when using this Website. By accessing or using this Website and/or the Service, whether you are a guest or a registered user with an account (referred to as “Account”), you agree to follow these Terms, including any future amendments. If you do not agree with these Terms, you should not use this Website or its services.
The Service is owned by Aurora Holdings N.V., a limited liability company registered in Curacao under company registration number 10692, located at Abraham de Veerstraat 9, Willemstad, Curacao (“Company”). The Company is licensed in Curaçao under Gaming Services Provider N.V. license # 365/JAZ to provide online gambling services.
We may change these Terms at any time, and the updated Terms will be immediately effective upon being posted on this Website. You are advised to check these Terms regularly. If you disagree with any changes, you must stop using the Service. Any bets placed before the changes will be subject to the previous Terms.
By using this Website and the Service, you acknowledge and agree to the following:
3.1. You are over the age of 18 or the legal age required for gambling according to the laws of your jurisdiction. We reserve the right to request proof of age at any time.
3.2. You have the legal capacity to enter into an agreement with us. If you are not legally capable, do not use the Service.
3.3. You reside in a jurisdiction where online gambling is allowed. It is your responsibility to ensure that using this Service is legal in your country.
3.4. You must not use a VPN, proxy, or similar services that hide or alter your real location.
3.5. You are the rightful owner of the payment method used for transactions.
3.6. Payments must be made in good faith, and you must not attempt to reverse any payment or engage in activities that cause a payment to be reversed.
3.7. By placing bets, you acknowledge the possibility of losing some or all of the funds you deposit, and you are responsible for any such losses.
3.8. You must not use any information obtained unlawfully when placing bets.
3.9. You are using the Service for personal purposes and not for any commercial or third-party interests.
3.10. You must not manipulate or influence any market within the Service to gain unfair advantages.
3.11. You agree to always act in good faith while using the Service.
3.12. You or your family members are not part of our Affiliate program.
4.1. You must not use the Service if:
4.2. You must not collect others’ personal data or engage in any unsolicited advertising through the Service.
4.3. You are prohibited from manipulating markets or cheating within the Service.
4.4. You are not allowed to transfer your account or funds to third parties.
4.5. Employees of the Company or its affiliates are prohibited from using the Service for real money without prior consent.
5.1. We may refuse to accept your registration application at our discretion without providing a reason.
5.2. You must complete the registration form, agree to these Terms, and submit necessary verification documents, such as identification and proof of address, to begin using the Service.
5.3. You are responsible for providing and maintaining accurate contact information, including your registered email address.
5.4. You are only allowed to have one account. Multiple accounts will be immediately closed.
5.5. We may request additional personal information for identity verification or to ensure financial worthiness.
5.6. You must keep your password secure. Any actions performed with your account information will be considered as done by you.
5.7. You cannot use screen captures or share content inappropriately with other users.
5.8. You will have access to various currencies for deposits and withdrawals. Some payment methods may require currency conversion.
5.9. Registration does not guarantee an account. It is at our discretion to approve or deny your account creation.
6.1. Your account may be held in different currencies, and all balances and transactions will be reflected accordingly.
6.2. You are responsible for all activity on your account.
6.3. We reserve the right to suspend or close your account if you violate these Terms or if it is necessary to maintain the integrity of the Service.
6.4. We reserve the right to refuse, limit, or cancel any bets at our discretion.
6.5. If an error results in funds being mistakenly credited to your account, we will remove those funds upon discovering the mistake.
6.6. If your account is overdrawn, you are responsible for repaying the amount.
6.7. You must inform us of any account errors immediately.
6.8. We offer a self-exclusion option if you feel you have lost control over your gambling.
7.1. If your account is inactive for 12 consecutive months, an inactivity fee of €5 (or equivalent) will apply.
7.2. You will be notified before this fee is charged.
7.3. If the fee exceeds your balance, it will be deducted in full until the account is closed.
8.1. All deposits must be made from an account, payment system, or credit card registered in your own name. Any deposits made in a foreign currency will be converted using the daily exchange rate from oanda.com or the prevailing exchange rate of our bank or payment processor. Be aware that some payment systems may charge additional currency conversion fees, which will be deducted from your deposit amount.
8.2. Deposit and withdrawal fees may apply, which can be found on the https://www.jeetbuzz.com/ . In most cases, we cover the transaction fees for deposits made to your account. However, you are responsible for any bank charges associated with depositing funds.
8.3. The Company is not a financial institution and relies on third-party electronic payment processors to handle credit and debit card deposits. Your account will only be credited after we receive approval and an authorization code from the payment issuing institution. If the card issuer does not provide authorization, your account will not be credited.
8.4. You agree to settle any payments or charges due to us or payment providers in connection with using the Service. Additionally, you agree not to reverse, cancel, or charge back any deposit. In such cases, you will refund us for the unpaid deposits, including any expenses incurred in the recovery process. Any winnings from wagers placed using charged-back funds will be forfeited. You acknowledge that your player account is not a bank account and is not protected by any deposit or banking insurance system. Moreover, your account does not accrue interest.
8.5. If you accept any promotional or bonus offers by entering a bonus code during your deposit, you agree to the Terms of Bonuses and the specific terms of the bonus.
8.6. Funds originating from criminal, illegal, or unauthorized activities must not be deposited with us.
8.7. If you use your credit card for deposits, we recommend keeping a record of transaction details and these Terms.
8.8. Online gambling may be illegal in some jurisdictions. If it is prohibited in your location, you are not authorized to use your payment card to deposit on this site. It is your responsibility to be aware of the laws regarding online gambling in your country of residence.
9.1. You can withdraw any unused and cleared funds from your player account by submitting a withdrawal request according to our withdrawal guidelines. The minimum withdrawal amount per transaction is €10 (or its equivalent in another currency), except when closing your account, in which case you may withdraw the full balance.
9.2. There are no withdrawal fees if you have wagered your deposit at least once. Otherwise, we reserve the right to charge an 8% fee, with a minimum of €4 (or the equivalent in your account currency), to help prevent money laundering.
9.3. We may require photo identification, proof of address, or additional verification methods (such as a selfie or verification call) before processing withdrawals from your account. We also reserve the right to conduct identity verification at any time during your relationship with us.
9.4. Withdrawals must be made to the same debit/credit card, bank account, or payment method used for your original deposit. At our discretion, we may allow withdrawals to a different payment method, but this will be subject to additional security checks.
9.5. If you wish to withdraw funds but your account is inaccessible, dormant, locked, or closed, please contact our Customer Service Department.
9.6. If your account balance is ten times larger than the total amount of your deposits, your withdrawal will be limited to €5,000 (or its equivalent) per month. In other cases, the monthly withdrawal limit is €10,000.
9.7. Please note that we cannot guarantee the successful processing of withdrawals or refunds if you violate the Restricted Use policy outlined in Clauses 3.3 and 4.
10.1. You are entirely responsible for paying any amounts owed to us. All payments must be made in good faith, and you must not attempt to reverse a payment or take any actions that would cause a third party to reverse the payment to avoid a legitimate liability. If you reverse a payment, deny it, or initiate a charge-back, you will reimburse us for any losses incurred as a result. Additionally, we reserve the right to charge an administration fee of €50 (or the equivalent in your account currency) per charge-back, denial, or reversal of payment.
10.2. We may use third-party electronic payment processors or merchant banks to process payments. By using these services, you agree to be bound by their terms and conditions, as long as they do not conflict with these Terms.
10.3. All transactions conducted on our site may be subject to checks for money laundering or financing of terrorism. Any suspicious transactions will be reported to the relevant authorities.
11.1. In the event of an error or malfunction in our system or processes, all bets will be considered void. You are obligated to notify us immediately if you become aware of any error with the Service. If communication issues, system errors, bugs, or viruses occur in connection with the Service or payments made due to a defect or error in the Service, we will not be liable to you or any third party for any direct or indirect costs, expenses, losses, or claims resulting from these errors. We reserve the right to void any affected games/bets and take any necessary actions to correct the errors.
11.2. We make every effort to ensure that errors do not occur when posting bookmaker lines. However, if a bet is accepted at odds that are significantly different from those available in the general market at the time or if the odds are clearly incorrect considering the chance of the event occurring, we reserve the right to cancel or void that bet. We may also cancel or void any bet placed after an event has started.
11.3. We have the right to recover any overpaid amounts and adjust your account to correct any mistakes. For example, if a price was entered incorrectly or an event result was entered incorrectly, we reserve the right to rectify the mistake. If there are insufficient funds in your account to cover the error, we may request that you pay the outstanding amount. We also reserve the right to cancel, reduce, or remove any pending bets, whether placed with funds resulting from the error or not.
12.1. The winner of an event will be determined based on the settlement date of the event. We will not recognize any protested or overturned decisions for the purposes of wagering.
12.2. All results posted will be considered final after 72 hours. No queries will be entertained after this period. Within 72 hours of posting, we will only reset or correct results in the case of human error, system errors, or mistakes made by the source of the results.
12.3. If the result of a match is overturned by the governing body within the payout period, all wagers will be refunded.
12.4. If a draw occurs in a game where a draw option is available, all stakes on the team to win or lose will be lost. If a draw option is not available, all bets will be refunded in the event of a draw. If no draw option is available, extra time, if played, will count.
12.5. If we are unable to validate a result, such as in the case of an interrupted broadcast feed (that cannot be verified by another source), we may deem the wagers on that event invalid and issue refunds.
12.6. Minimum and maximum wager amounts for all events will be determined by us and are subject to change without prior notice. We also reserve the right to adjust individual account limits.
12.7. Customers are fully responsible for their own account transactions. Once a transaction is completed, it cannot be altered. We do not take responsibility for missing or duplicate wagers, and we will not entertain requests for discrepancies related to missing or duplicate bets. Customers are advised to review their transactions in the “My Account” section after each session to ensure all bets were accepted.
12.8. A matchup will be valid as long as the correct teams are listed, regardless of the league in which it is posted on our Website.
12.9. The start times and dates for eSports matches shown on the Website are only indicative and are not guaranteed. If a match is suspended or postponed and not resumed within 72 hours from the original start time, the match will have no action, and wagers will be refunded. However, wagers on whether a team or player advances in a tournament or wins the tournament will still be valid, regardless of any suspension or postponement.
12.10. If an event is posted with an incorrect date, all wagers will be valid according to the date announced by the governing body of the event.
12.11. If a team is using stand-ins, the result will still be considered valid as it was the team’s decision to use them.
12.12. We reserve the right to remove events, markets, and other products from the Website at any time.
12.13. For more detailed information on our sports betting rules, please refer to our separate page: SPORTS BETTING RULES.
13.1. All communications and notices you send to us under these Terms must be submitted through the Customer Support form on the Website.
13.2. Any communications or notices we send to you under these Terms will, unless specified otherwise, be either posted on the Website or sent to the Registered Email Address we have on file for you. The method of communication will be at our sole discretion.
13.3. All communications and notices, whether from you or us, must be in writing and in English, and must be sent to and from the Registered Email Address associated with your Account.
13.4. From time to time, we may contact you via email to provide information about betting, exclusive promotions, and other details from https://www.jeetbuzz.com. By agreeing to these Terms when you register on the Website, you consent to receive such emails. You can opt out of receiving these promotional emails at any time by submitting a request to Customer Support.
We will not be held responsible for any failure or delay in providing the Service due to an event of Force Majeure, which is beyond our control, even with reasonable preventative measures in place. Such events include, but are not limited to: natural disasters, trade or labor disputes, power outages, actions or omissions by any government or authority, disruptions or failures in telecommunication services, or any other delays or failures caused by third parties. We will not be liable for any loss or damage you may experience as a result of these events. In such circumstances, we reserve the right to cancel or suspend the Service without incurring any liability.
15.1. To the extent permitted by applicable law, we will not be liable for any reasonably foreseeable loss or damage (either direct or indirect) you may incur if we fail to fulfill our obligations under these Terms, unless we breach legal duties (such as causing death or personal injury through negligence). In such cases, we will not be liable if the failure is due to: (i) your own fault; (ii) actions of a third party unrelated to our performance (such as issues with communication networks, congestion, connectivity, or your computer equipment); or (iii) any events that neither we nor our suppliers could have predicted or prevented, even with reasonable care. Since this service is for personal use only, we will not be responsible for any business-related losses.
15.2. If we are held liable under these Terms, our total liability to you in connection with these Terms will be limited to the lesser of (a) the value of the bets or wagers you placed in relation to the specific bet/wager or product that caused the liability, or (b) €500 in total.
15.3. We strongly recommend that you (i) verify the suitability and compatibility of the Service with your computer equipment before use, and (ii) take reasonable precautions to protect yourself from harmful programs or devices, including installing anti-virus software.
16.1. If we believe that you are, or if you notify us that you were, under 18 years old (or below the legal age of majority in your country) when you placed any bets through the Service, your account will be locked to prevent you from placing any more bets or withdrawing money from your account. We will then investigate the situation to find out if you have been betting on behalf of someone under 18 years old (or below the legal age in your country). If we find that you:
(a) are currently under 18,
(b) were under 18 years old when you placed the bet, or
(c) were betting for or on behalf of someone who is under 18 years old,
Then:
• All winnings in your account or due to be credited will be kept by us;
• Any money you won while underage must be returned to us on request. If you don’t give it back, we will take legal action to recover the amount; and/or
• Any money you deposited into your account (that isn’t winnings) will either be returned to you or kept until you turn 18, at our decision. We may also take some fees for processing the return of the deposit, including any fees from deposits made to your account on https://www.jeetbuzz.com.
16.2. These rules also apply if you are over 18 but you are placing bets in a country or area where the legal betting age is higher than 18, and you are below that age.
16.3. If we suspect you are breaking these rules or trying to use them for cheating, we have the right to take any necessary action, including reporting the issue to the relevant authorities or law enforcement.
We will take legal and financial action against any Customer involved in fraud, dishonesty, or illegal activities.
If we suspect any of these actions, we will hold back any payments to that Customer. The Customer will be responsible for paying us back any costs or losses we face (including any direct, indirect, or long-term losses, loss of profit, business, or reputation) caused by their fraud, dishonesty, or illegal actions.
18.1. If you use our name or logo without permission, we may take legal action against you.
18.2. We own all the rights to the Service, our technology, software, and business systems (the “Systems”), as well as our odds. You cannot use your personal profile for commercial purposes, like selling your status updates to advertisers. We also have the right to remove or take back your chosen nickname if we believe it is necessary.
18.3. You are not allowed to use our website address (URL), trademarks, trade names, logos (“Marks”), or odds in any way that could confuse customers or the public, or in a way that negatively affects our reputation.
18.4. Except as specifically stated in these Terms, we and our licensors do not give you any rights to use the Systems or the Marks. You agree not to use any tools to automatically or manually copy content or web pages from our Service. Any unauthorized use or copying may lead to legal action being taken against you.
19.1. As long as you follow these Terms, we give you a limited, non-exclusive, non-transferable, and non-sub-licensable license to access and use the Service only for personal, non-commercial purposes. This license will end if our agreement with you under these Terms ends.
19.2. Except for your own content, you cannot modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create new works from, or use the Service or its content or software in any way unless we specifically allow it in these Terms or on the Website. You are also not allowed to change, merge with other data, or collect information from the Service in any way (like scraping data or manipulating content).
19.3. If you don’t follow this rule, you may be violating our or other parties’ intellectual property and rights, which could lead to legal actions or criminal charges against you.
20.1. To protect you and all our Customers, we strictly prohibit posting any content or engaging in any activity on the Service that is unlawful, inappropriate, or undesirable (“Prohibited Behaviour”).
20.2. If you engage in Prohibited Behaviour, or if we believe you are doing so, we may immediately terminate your Account or your access to the Service without warning. Legal action may also be taken against you by us, other Customers, third parties, or authorities if you engage in Prohibited Behaviour.
20.3. Prohibited Behaviour includes, but is not limited to, using the Service to:
This list of Prohibited Behaviour is not complete and can be changed by us at any time. We have the right to investigate and take appropriate actions, such as deleting your content, terminating your Account, or taking legal action, with or without notice.
The Service may have links to third-party websites that we do not control, own, or maintain. These links are provided only for your convenience, and we do not check or monitor the accuracy or completeness of these websites. When you click on such links, it does not mean we endorse or are affiliated with the websites or their content or owners. We are not responsible for their availability, accuracy, completeness, accessibility, or usefulness. Therefore, we recommend that you take the usual precautions when visiting any new website, including reviewing their privacy policy and terms of use.
22.1. If you have any concerns or questions about these Terms, you should contact our Customer Service Department through the links on the Website and use your Registered Email Address for all communication.
22.2. HOWEVER, WE ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR ANY ACTIONS WE TAKE IN RESPONSE TO A COMPLAINT OR ISSUE WE RECEIVE.
22.3. If a Customer is unhappy with how a bet has been settled, they should send the details of their complaint to our Customer Service Department. We will do our best to respond within a few days, and in any case, we aim to respond to all complaints within 28 days.
22.4. Complaints must be submitted within three (3) days after the bet has been decided. No claims will be accepted after this period. The Customer is responsible for their Account transactions.
22.5. If a dispute arises between you and us, our Customer Service Department will try to find a solution. If they cannot reach an agreement, the issue will be escalated to our management.
22.6. If we cannot resolve the dispute to your satisfaction, you have the right to file a complaint with our licensing body, Gaming Services Provider N.V.
You cannot transfer these Terms or any of your rights or responsibilities to anyone else without our prior written approval, which we will not unreasonably withhold. However, we can transfer all or part of our rights and responsibilities to a third party without your consent, as long as the third party can provide a service similar in quality to the Service. We will notify you of this transfer by posting a written notice on the Service.
If any part of these Terms is found by a legal authority to be unenforceable or invalid, we will change that part to make it enforceable in a way that reflects the original intention, as much as the law allows. The rest of these Terms will remain valid and enforceable.
Without limiting other actions we may take, we can suspend or terminate your Account and stop providing the Service to you, without giving you prior notice, if we reasonably believe you have broken an important term of these Terms. However, we will promptly inform you of any action we take.
26.1. Term of Agreement. These Terms will remain in effect while you are using the Service or are a Customer or visitor of the Website. Even if your Account is terminated for any reason, these Terms will still apply.
26.2. Gender. Words that refer to singular will also include plural, and words that refer to masculine will include feminine and neuter, and vice versa. Words that refer to persons will include individuals, partnerships, associations, trusts, organizations, and corporations.
26.3. Waiver. If we don’t act right away when you breach or threaten to breach these Terms, it does not mean we’ve waived our right to take action in the future. Any waiver by us must be in writing, signed by us, and it will only apply to the specific breach mentioned.
26.4. Acknowledgement. By using the Service, you confirm that you have read, understood, and agreed to all parts of these Terms. You also agree not to make any future claims against these Terms.
26.5. Language. If there is any conflict between the English version of these Terms and another language version, the English version will be considered correct.
26.6. Governing Law. These Terms are governed by the laws of Curaçao, and only Curaçao law will apply.
26.7. Entire Agreement. These Terms are the complete agreement between you and us regarding your use of the Service and replace any previous agreements or communications related to this.
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